Custom corporate apparel and custom clothing and uniforms. Branded merch. Custom t-shirts and custom hats. Uniforms and trade show items. Promotional products and employee incentives. Customer appreciation gifts. Logo pens and logo can coolers. Custom totes, green and eco-friendly promotions, custom lanyards, calendars, coolers and back to school promo items. If you can put a logo on it, Omaha Promos has probably done it. That's not what this post is about, however. This post is a statement to the commitment Omaha Promos has to its clients. We are thriving, here's why.
Family Owned, Family Operated
Omaha Promos is a homegrown company of a handful of people working in Omaha and Kansas City. We started from humble beginnings in 1923. Long time, right?! The great grandfather of our current owner and president, Denise K. Baker, started the company printing calendars on a rudimentary press located in the basement of his house - on a dirt floor no less. That was many decades ago, but to this day Omaha Promos prides itself on remembering its roots while being innovators in the field of promotional products.
Rapport With Clients
Omaha Promos are real people. While we have an e-commerce option where you can order apparel, coffee mugs, pens and other promo items right on the Omaha Promos website, we take every opportunity to personalize the customer experience. When you call Omaha Promos, we pick up the phone. You talk to a real person with immense experience in the promotional items and custom clothing industry, not an order taker with little to no technical expertise. Omaha Promos has developed long lasting friendships and relationships with many of our clients. Give us a try, we think you'll come away surprised at our commitment to your happiness!
Every Customer is the Most Important One
We are blessed to have experienced significant annual growth the last 10 years. Today, Omaha Promos has offices in Omaha and Kansas City (COO Barbara Stein runs the show down there!), and we do promo and uniform business in about 20 states. We have large liquor distribution companies, big universities, hospitals and major corporations in partnership with us for their custom apparel, custom clothing, promotional products and trade show giveaway needs. At the same time, we have some small, mom and pop operations that source their branded and logo items from Omaha Promos. It's our belief every customer counts, that's why you will get the same level of unwavering customer care from Omaha Promos no matter your size or the size of your promotion!
We Pay Attention to Customer Feedback
Omaha Promos' customers can share their feedback with us in a variety of ways, e.g. Facebook, Google Reviews, through our Quick Contact Form on the company website or even calling in to voice their delight (or concerns). And trust us, we are listening to what you say in whatever channel you decide to say it in. We are present on every level. In a day and age where you're probably used to waiting days for a reply to a website inquiry or being on hold for several minutes (or being transferred back and forth before getting someone on the phone who can answer your question), Omaha Promos thrives! Same day e-mail replies (usually within 1-2 hours). Experts who answer the phone when you call in. An active and informative social media presence and so forth.
No False Promises or Guarantees
Finally, Omaha Promos won't make you false promises or guarantees. Extravagant promotions and promises of big value are always attractive to potential customers, but Omaha Promos realizes how disappointing it is for you, the consumer of promotional products, branded items and custom corporate apparel, when you're subjected to click-bait or "specials" and promotions with lots of small print and stipulations. We simply don't operate like that. Omaha Promos is always upfront an honest with our promises, our quotes, estimates on lead times and the like. Want to be treated fairly and openly throughout the entire promotional products buying experience? Give Omaha Promos a call today, we promise to exceed your expectations.
